He say he would call back in 30 minutes tops, but no call back so i try calling and calling so here I am writing trying to figure out how they got such positive review for such a *** customer service. I unpacked the love seat and the next day I proceeded to unpack the couch and noticed that the couch was damaged on the back panel, The back panel had small square pieces of leather sewn together rather than a whole piece, the piping was also made up of small pieces sewn together and of varying colors and the " WOOD " was molded plastic and so were the leg pieces. Add contact information for IFD Home Furnishings, Sharing is caring! We're looking forward to address and resolve any issues you still might have regarding this claim.We received a claim regarding a damaged dresser of this order on 02/10. Featured Products. We are processing your message. I would love to know how cause all I got is the same number from the start 186*-828-**** so there must be another number. I paid $1845 for the set and the pieces are not broken down on the invoice. To find an authorized Dealer, use the form below Read honest and unbiased product reviews … Order Date: 8/25/12 Payment By: Visa Confirmation No: A116454**** Shipment Tracking: IFD Home Furnishings Items 1 Oxford ? I contacted Joe Nguyen on March 6, 2014 about the stitching in my loveseat unraveling. DO NOT BUY FROM THIS COMPANY!!!! The company accepts returns within 30 calendar days of the receipt date. It was founded in 2005. 1 review of Archbold Furniture Company "First, the quality of furniture when ordered is poor quality. The Pueblo Collection by International Furniture Direct features 100 solid pine, great for durability. More. We use this information primarily to better understand the way visitors use our site - which pages they visit, which links they use, how long they stay on each page. EXPLORE OUR DIVERSE SELECTION OF LIVING ROOM SETS . SKU: 9112DSR Quantity: +-Add to cart. In order to use all the features of the IFD website, we recommend that you accept cookies. To learn more about the ways to appreciate the reviewer please visit PURE CRAP! The price level of this organization is high according to consumer reviews. IFD Home Furnishings offers furniture for bedroom, dining room, and living room. When I purchase the sofa the customer service was great but as soon as I say the word damage, The true customer service came to light..."BTW" JOE does everything, sale, customer service and shipping. The algorithm is subject to change in future. Of course there's nothing they can do to help because the warranty ran out. There is not enough information available to create the chart. What can we help you with? Add To Cart. The solid wood construction and off-white brushed finish creates an attractive yet extremely durable combination. Their shipping time was 14 days, I was assigned an order#. IFD. The original shipment took more than 3 months to be completed. The Pueblo Collection is your perfect choice for your living room. They resolved issue in IFD favor on the basis that I didn't have a white glove delivery so they couldn't assign damage to vendor nor me so I was the one who broke it. Constructed of pine solids and veneers, this collection is masterfully distressed to create a warm feeling in your home. https://www.checkbca.org/report/ifd-home-furnishings-100121413/reviews Yesterday someone in the sales department actually answered the phone and when I explained my problem he hung up on me. Shop IFD Furnishings For Stylish Furniture At Affordable Prices. They contacted me yesterday & said they were moving stores. IFD Home Furnishings ships their products to the United States and Canada. Thank you The Pueblo Collection by IFD boasts distinct styling and detailed craftsmanship. We apologize for the inconveniences. I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. This feature is currently under development. It is also possible to order home accessories. I said that is unacceptable and he said my other option was to destroy it and send him pictures and then he would refund my money. SHOP NOW. Called me bank to tell them what was going on and to get a chargeback. This shall be considered normal wear, and shall not be considered a loss of resiliency or a material manufacturing defect. Pueblo Gentlemans Chest (White) by IFD Furniture in Chests. Please note: IFD does not sell to public. We've requested some photos to support the 2nd claim. Now we have a bedroom set with a damaged dresser we can't find anywhere. Each piece is made to replicate antique/reclaimed wood parts and pieces, which means each item is unique. [redacted], Good day Sir/Madam,Thank you for reaching out to us. I signed the receipt showing that I received the merchandise and he drove away. We are still waiting for the replacement headboard to come in before sending both pieces out very shortly.Again, we sincerely apologize for the inconveniences. Have something to share about IFD Home Furnishings? IFD Home Furnishings is a privately held company which specializes in sale of furniture. Review: Purchased a leather couch and love seat in June 2015, person that I conducted the business with never discussed any different type of delivery. Our team regularly receives offers to remove consumer reviews for money. View online and pick-up in store. Hopefully, the bank will get us our money back! Do you have something to say about IFD Furnishing? The loveseat gets the most use but I expect the sofa stitching is also of the same low quality and is not what I expected when I purchased the set. Traditional Brown Bonded Leather Sofa Set Living Room Furniture @ $1,317.99 = $1,317.99 Sub-Total: $1,317.99 Shipping: $0.00 (Economy Shipping) Sales Tax: $0.00 IFD Home Furnishings Total: $1,317.99 Store Credit: -$0.00 TOTAL DUE: $1,317.99 I Purchase this item 8/25/12 for 1,317.99 invoice#131 confirmation# A116454**** and they ship this item 8/30/2012 with Custom Companies, INC customco.com tracking number 3118****. Compare Rooms To Go and IFD Furnishing pros and cons using consumer ratings with latest reviews. It's been 2 months since I made initial contact with Joe and after several emails, phone calls and voice mail messages to him, I haven't heard back from him nor a local furniture repairman.Desired Settlement: The loveseat was part of a two piece living room set. Respectfully,[redacted]. When we got it it was damaged. 9112 - Palencia 7 Dwr Dresser - 70x19x41 $--.--Excl. IFD Furnishing was first mentioned on PissedConsumer on Dec 26, 2014 and since then this brand received 2 reviews. American Furniture Warehouse is proud to be the largest International Furniture Direct / IFD stocking dealer in Colorado, Arizona, Texas and beyond. The manufacturers warranty is one year. We received a email of the 2nd batch of photos on 03/21. Contact. My credit card was charged. Brands, Furniture, Furniture Reviews, Home Bar, Ideas, IFD, Living Room, Organizing By Jenny March 2, 2019 Inspired by the week of buzz with the Oscars, the FurniturePick team together with the IFD Furniture is ready to present you the brilliant ideas to create stylish entertainment room. Shop IFD International Furniture Direct at Suburban Furniture for an amazing selection of home furniture in the Succasunna, Randolph, Morristown, Flanders, … Business Address: Units 2A & 2D Granada Trading Estate, Park Street, Oldbury, W Midlands, B69 4LH We finalized the 2nd claim on 05/02, and ordered the replacement headboard on 05/03.As we pointed out at the time of ordering, these special ordered items might take a long time to come in. Please note that Website cannot cancel, change or arrange return on Custom Order, Layaway, or Special Order. They say they are getting me a replacement for 1 item & are considering the rest, but they have been saying this for 6 months or so. Cheapest furniture I've ever purchased! Some variations of shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine leather; these characteristics are in no way to be considered a defect. Second, They are Amish, they partnered with a Amish company for finish work. It has been months since I heard from them, at least they contacted me! All deposits on these types of orders are non-refundable after 30 days from order date. Available payment options are Visa, MasterCard, American Express, and Discover. This organization is not BBB accredited. Address: 11711 Coley River Cir, Fountain Valley, California, United States, 92708. BECOME A DEALER. Please leave the case open, I will let you know if I get replacements. Ashley Furniture had this same sofa but I save $132.00 purchasing this sofa set from IFD Furnishing. Rights Reserved, You Are About to Contact PissedConsumer.com. Use RevDex to, Increase visibility and credibility of your review by. Dear Valued Customers, Please note our warehouse is now open Monday-Friday, 8am-4pm for next day orders but our offices and showroom are closed. www.realthanks.com. I tried calling, only answering machines. Review: I paid $2693.00 for a leather sectional sofa set on 3/7/14 and was told that the sofa would be shipped in approximately 6 to 8 weeks. They were also informed that I was notified about them wanting to repair the damage at their cost without assuming responsibility but that I refused. Review: I purchased several pieces of furniture on 2-28-13 and it was shipped to me March 15, 2013. This Island features 3 drawers, 2 sliding doors,& 2 Mesh doors on each side as well as functional casters. The 42" High Desk w/5 Drawers may be available at Gustafson's Furniture & Mattress in the Rockford area. Our product categories range from Bedroom, Dining, Entertainment Units, Occasional Tables, Consoles, Bars, Barstools and more. I send photos and they(JOE) assure me that it's under (1) year warranty and they will replace them. FurniturePick knows what furniture brand is a genuine gift to your new apartment and a perfect addition to your lived-in sanctuary – International Furniture Direct. Compare IFD Furnishing and Ashley Furniture pros and cons using consumer ratings with latest reviews. Regards, Free delivery option if possible for US orders. IFD Furnishing ranks 638 of 1494 in Furniture and Decor category. Their website claims to have high quality furntiure at low prices. Any damage may occur to merchandise during return shipping will be deducted from The Client's refund, therefore, please make sure The Customer pack the return merchandise carefully. With it's four U.S. domestic warehouses IFD Furniture Brand is able to offer short lead times, which helps to deliver product faster to its customers. Pueblo Kitchen Island (Deep Brown) by IFD Furniture in Kitchen Islands and Serving Carts. Please give us a call at [redacted] should you have any questions/concerns regarding the replacement order. Advised him that there was no box and he informed me that he'd provide a " white glove " vendor to pack and ship back. What is your customer experience with IFD Furnishing? Had [redacted] stop payment until issue was resolved. Leather is a natural product, and, as such, each hide will reflect its own individuality. IFD Home Furnishings Reviews (9) Add a review. One of the wooden side chairs is wobbly too. If the furniture does not work for The User of Website IFD Furnishing do offer a 30 days Return & Satisfaction Guarantee. Otherwise, we are out $400 and still have to buy a dresser to match the rest of our set. He agreed and would have some one come out to pick up the love seat and he'd donate the couch locally rather than ship it back. Living. I do not consider this set a high quality set. 0 stars based on 0 reviews Big Bear Furniture Products. These Limited Warranties also do not cover protective finishes, velvets, and velvet types, since by their very nature, these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these characteristics are in no way to be considered a defect. Was never notified and besi[redacted] resolution Experts didn't take under consideration. If you had a really good experience with IFD then i most got the wrong number. I do not know how they stay in business. Check the complaint history, rating and reviews … They never answer my calls and sometimes they email me one lined emails. The overall rating of the company is 1.0 and consumers are mostly dissatisfied. Whether you're looking for traditional, contemporary, or modern designs, shop online or stop by in-store for affordable furniture that fits your lifestyle. Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below They contacted me yesterday & said they were moving stores They say they are getting me a replacement for item & are considering the rest, but they have been saying this for months or so It has been months since I heard from them, at least they contacted me! Website will cover the cost of returning of a defective or damaged item(s) that was found at the time of receiving. The replacement dresser is currently on hand. Get the IFD INTERNATIONAL FURNITURE DIRECT 62" TV Stand at your local Home Furniture store. I purchased a 2 piece lift top coffee table & inn table on line. Review #656105 is a subjective opinion of poster. I receive this item 9/27/12 and I first report the damages 10/19/2012 less than 22 days after i receive the furnish they start falling apart and at that time I was a single guy weighing 180 lb only home on weekends so I know i am not heavy enough to broke this sofa. What happened? At the end of June I had some trouble getting a hold of anyone for about 2 weeks and finally got a hold of them. Fall in love with the IFD Pueblo Desk & File Cabinet 60" by IFD at Spokane Furniture Company, proudly serving the Spokane, Post Falls, Coeur d'Alene, Washington, Idaho … See BBB rating, reviews, complaints, & more. IFD Furniture product categories range from Bedroom, Dining, Entertainment Units, Occasional Tables, Consoles, Bars, Barstools and more. And they do not act like they are Amish. The overall rating of the company is 1.0 and consumers are mostly dissatisfied. IFD Furnishing is ranked 637 out of 1494 in Furniture and Decor category, For more information about PissedConsumer check out our Dining. Please leave the case open, I will let you know if I get replacements Thank you Regards, [redacted]. They said that the item was not going to come in that they were having trouble getting the item from overseas and they were going to refund my money which I was expecting to receive the first part of July. 5 weeks later I asked how my order was coming, no reply. Since then I have been unable to contact them after numerous phone messages and emails. IFD Home Furnishings is rated with a AAA rating from Business Consumer Alliance as of 1/8/2021. 2536 followers ifd.furniture (1362 ifd.furniture's feedback score is 1362) 96.2% ifd.furniture has 96.2% Positive Feedback Welcome to International Factory Direct Furniture! and that I wanted my money refunded. IFD International Furniture Direct is a case goods manufacturer with factories in Guadalajara and Puebla, Mexico. These Limited Warranties do not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. IFD Furnishing ranks 618 of 1465 in Furniture and Decor category. Customers can also use PayPal service. At the end of May I was told that it would be the end of June before I would receive the item. I purchase a Oxford Traditional Brown Bonded Leather Sofa Set Living Room Furniture. Of course there's nothing they can do to help because the warranty ran out. They say the shipping department should already ship it and he don't understand why they haven't ship it yet. Revdex.com: Our leather dining chair is falling apart just a little over two years of purchase date from M Jacobs in Bend, OR. I called while the delivery driver was still here and Joe advised to me keep the damaged dresser and he would send out a new one that week and have this one picked up. Please help me get my money back. After I report the damages in October 2012 I try calling no answer until November 2012. I left multiple messages, Customer service, sales & shipping departments,with no response. COVID-19 UPDATE. I then received an e-mail, my order has been cancelled with full refund. At IFD Furnishings, Website are committed to providing the best possible buying experience to Company's valuable customers. 0 complaints for IFD Home Furnishings. Please note that the finish or fabric of this product in-store may be different than the photo currently pictured. Accessories. You have searched for ifd furniture and this page displays the closest product matches we have for ifd furniture to buy online. Pissed Consumer © 2021 All Fall in love with the IFD Florence Gray Chair Side End Table by at Spokane Furniture Company, proudly serving the Spokane, Post Falls, Coeur d'Alene, Washington, Idaho … Please contact us to check availability. Online shopping for Home & Kitchen from a great selection of Hallway Furniture, Living Room Furniture, Home Office Furniture, Bedroom Furniture, Home Bar Furniture & more at everyday low prices. Reviews Join the team! Our unique style is characterized by the variety of materials we use, such as wrought iron, real copper and zinc, and exotic … We finalized the claim to... IFD is committed to quality and service. For your reference, details of the offer I reviewed appear below. Emailed asking me to box said love seat. Contemporary Modular Sectional Living Room Furniture Snow White Leatherette Sofa Couch Set. Nightstand sold separately. tax. The price level of this organization is high according to consumer reviews. Information; Reviews (0) Availability: In stock (1) Add your review. Store Locator Customer Service. A free inside look at company reviews and salaries posted anonymously by employees. I sent him several photos per his request. Don't Miss Out Get the latest trends, new products, & design ideas you'll love for your home. The Products of Big Bear Furniture are all Hand Picked. Delivery person was in a hurry and told me that he would place items on my side walk. The Client's satisfaction is IFD Furnishing's' ultimate goal. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Bedroom. Find the best companies in Furniture and Decor category: Ashley Furniture and IFD Furnishing, Ashley Furniture vs Rooms To Go, IFD Furnishing vs Rooms To Go The unfinished surfaces, the glue marks, nail shanks splitting the wood, and furniture received with alot of scratches. Purchased a bedroom set and have nothing but issues with this company. American Furniture Warehouse (AFW) has been bringing you the best prices and widest selection of furniture and home decor since 1975! January 2013 same answer, March 2013, same answer, May 2013 same answer, July 2013 same answer, september 2013 same answer and then I called and called and called and finally got Joe again on the line February,13 2014 and still the same answer. This website was reported to be associated with IFD Home Furnishings. Never heard from him again. Asked if he could bring them in the house because I have a bad back and he acquiesced. You'll get everyday low prices that beat anyone's "sale" price. We carry bedroom sets, sofa sets, dining sets, occasional tables, home offices, entertainment systems that suits your needs. We also appreciate your patience. Order status can be tracked in personal profile on the company website. replace the dresser, and the replacement order was placed on 03/03.Another claim was received on 03/08 regarding a damaged headboard. One of … The headquarters is based in Orange County, California. Thank you very much, [redacted].Desired Settlement: Reimburse my account to the sum of $ 2400.00 and remove his junk out of my house so that I can buy the furniture that I want because his furniture is made up of bits and pieces of scrapped pallets assembled together. He informed me that I would have my set within days of shipping from the warehouse. Find helpful customer reviews and review ratings for Artisan Home Furniture IFD 800 HDBD / IFD 800 FTBD / IFD 800 RAILS Stone Ridge Bed at Amazon.com. Find the best companies in Furniture and Decor category: IFD Furnishing and Rooms To Go, IFD Furnishing vs Ashley Furniture, Rooms To Go vs Ashley Furniture Our leather dining chair is falling apart just a little over two years of purchase date from M Jacobs in Bend, OR. Wholesale Furniture serving Toronto, Montreal and Canada Market . Review: I ordered a couch which was suppose to be delivered on Nov 4 20015 as of which it was not when I contacted the company they said it was shipped to the wrong store and tried to give me a couch they picked out when I refuse they sent me a email with pics of other couches I did not like them so I as for my money back which was $2135.71 they agreed but todate they have not given me a refund and are ignoring all emails and phone callsDesired Settlement: I get my $2135.71 refunded asap. If you wish that your prior post be removed, submit a notarized letter. Hand applied distressed finish on solid wood provides a unique look. Product Description: The Terra White 3 Piece Bedroom from International Furniture Direct includes a Bed, Dresser, and Mirror. I know he add my numbers to his no answer list cause I now run my own business and they have the same service as I do. The Pueblo Collection by International Furniture Direct will create you an elegant, warm and transitional taste in your dining room. The backs on the couch and love seat have no frame , just a thin piece of board with the covering on it. Home. Cheapest furniture I've ever purchased! With millions of unique furniture, décor, and housewares options, we'll help you find the perfect solution for your style and your home. All details of the damage or defect must to be clearly noted on all copies of the Delivery Receipt upon The Client's inspection during The Customer's delivery in order for www.ifdfurnishings.com to process the return. I have asked for an explanation, no response. Thank You for Your Reply! IFD Furniture product categories range from Bedroom, Dining, Entertainment Units, Occasional Tables, Consoles, Bars, Barstools and more. Visit AFW Careers. Merchandise arrived all wrapped in shrink wrap rather than in card board boxes. He informed me that he would have a local furntiure repairman contact me to schedule a service call. With it's four U.S. domestic warehouses IFD Furniture Brand is able to offer short lead times, which helps to deliver product faster to its customers. Fast forward weeks...Joe says they can't get that piece anywhere so we would be willing to refund me $92 of the $400 dresser! I can't say you will have the same bad experience as me but from my experience all they sell is a very good looking furniture with a *** foundation. They are now taking care of it for us because this company is nothing but a nightmare! Furniture Stores in Fountain Valley, CA. 323 IFDS reviews. Review #574841 is a subjective opinion of poster. We have a great selection of IFD in-stock for immediate pick-up or quick delivery. Called vendor told him the problem. At Wayfair, we want to make sure you find the best home goods when you shop online. Blog article. $1,999.00. After a few month delay in getting our set to us because all the pieces had damage, they finally sent it out. About. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. http://www.ifdfurnishings.com/returns-and-exchanges/, http://www.ifdfurnishings.com/shipping-packaging/, http://www.ifdfurnishings.com/warranty-information/. It arrived about 2 weeks after the shipping date. I have phone records, paid receipts, and credit card & bank statements to support my claimDesired Settlement: I can not afford to have almost $3000.00 stolen from me...I have saved up this money for quite a while for a new couch to replace a couch that is over 14 years old. Restocking fees can be applied.
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