Foam spray on it. We have a 2018 Kenmore elite 785.724.82.411 that died in July 2020… Almost exactly 2 years from purchasing. Then in October 2019 the compressor died. Fourth repair appointment Nov. 9, 2020, with Refrigerator Repair Specialist Technician, Roderick H. Again, no repairs made and three parts, Refrigerant Valve, Freezer Evaporator and Pcb Assembly ordered. We purchased an extended warranty, but it had expired. ($350) Have had two (2) new compressors installed and after five (5) service repair calls from Sears, the refrigerator is still not operating correctly. Scheduled a repair. It stopped cooling in October 2019. The biggest problem is all the new brands of refrigerators just suck. Lots of calls time and money spent to get it fixed. This user manual contains important warranty, safety, and product feature information. Compressor 1) Delivered 7/16/2015, compressor died 5/10ish/17 I called Sears trying to get them make me a good deal on a new unit since they can’t seem to come look at this one and they weren’t interested. I got the part shipped and now I cant fit it in there. What about all the consumers who bought a Kenmore (LG) refrigerator after that date and are having the same issues??? Took back off, could not believe it. Model #46 79042. Food spoiled. We have model 795.74043.411.
SO, RIGHT NOW, I DON’T HAVE AN OVEN AND I DON’T HAVE A REFRIGERATOR!!! Will buy American made from now on. I want my money back. Thank you for your help. Model #: 795.72495.611 Please include me in the class action lawsuit. Then I called Sears Home service. We lost everything in the fridge twice including expensive medications that had to be kept cold. Lasted until Dec 2020. It is pristine! We purchased a Kenmore Elite Bottom Freezer Refrigerator Model # 795-73157-610 August 2018. After 15 service calls, yes 15, Sears still was unable to fix the problem. Just had same problem dec 27/2020 kenmore elite french door refrigerator. They actually said it was a covered part??? Yes, our compressor is bad. After over $450.00 the compressor was “fixed” well that didn’t take long to go out totally fridge & freezer both stopped working Dec 2020. Replaced compressor in 2018. I have a Kenmore with an LG compressor that I bought 6/19. The refrigerator is 5 years old and has already broken down twice. After a year, I had to pay $900 to repair it (almost as much as the purchase price), and the first replacement compressor was bad as well! Wash hands after handling. Estimated food lost around $200. I am diabetic so keeping insulin cold is vital. Barely over 2 years old and I’m being told it’s the compressor and the warranty only covers parts not labor. WE have used this refrigerator less than 4 years. Safeguard your new purchase with the best repair and replacement coverage in the business. 4 technicians were out trying to install. I would like to be part of the class action lawsuit. Contacted Sears Monday morning a d told them that the refrigerator stopped cooling and that it more than likely needs a new compressor since this is a known defective part. We reached a Sears diagnostic tech (after 3 tries and 3 hours) and he said it is most likely the compressor. My beautiful, empty Kenmore Elite French door, 4 year-old fridge is sitting empty in the kitchen awaiting diagnosis, but I know it is the compressor based on what I have read. We paid $160 on the first visit and was quoted $715 for the labor to make repair. Purchased a Kenmore Elite french door refrigerator in summer 2018, lasted a little past the one year warranty period, then failed, requiring a $500 new compressor. Purchased Kenmore Elite79044 bottom freezer on 10/28/2014. How soon can this lawsuit be taken care of? Please include me on this class action lawsuit. Have you had it replaced or repaired? This has cost loss of food both times. He told us it was the compressor and also told us they were having problems all over the US. Repairmen and Sears told us the same thing – $600 plus to repair and then it could go again. Haul to the dump? Sears finally ordered it from them and we have received it and now waiting on the repairman to come on Dec 24 AM. He said it was a bad compressor. I purchased a Sears Kenmore Elite Model # 795.74013.411, s/n#: 601KR00038 Ridiculous. My 2014 Kenmore Elite quit last Sunday afternoon. We have demanded a new refrigerator. I would like to be part of the class action lawsuit I bought a kenmore elite on 04-13-16 and had lots of problems with freezer ice not getting gold I have paperwork still. Would like to be included in the class action lawsuit, as I am now forced to buy a new refrigerator after only 5 years, insteqad of the 10-15 years a fridge should last. Six attempts later another technician got it working. Each time lost all of our food. Temporary fix, lost second refrigerator full of food. All good lost and hundreds of dollars a later, we come back from a 2 day trip and the refrigerator is hot inside and not running. Kenmore was supposed to be a brand we could trust… like Craftsman. ft. French Door Bottom-Mount Refrigerator in Stainless Steel, includes delivery and hookup (Available in select cities only) at Amazon.com. The refrigerator just stopped cooling on 11/28/2020 without any warning. Also called Sears 3 times, they put me through to 4 different departments, waited, then they all hung up on me. They come, diagnose to find more parts need replaced. Same issues here. I purchased the Kenmore Elite 29 cu ft refrigerator, model 795.72379.312 in July 2014. Compressor died in October 2020. That I needed an authorized Sears repair man look at it for another charge. I purchased a kenmore elite 795.74015.411 model around 2015. We just have it for a year and stopped working. Had to call sears for repair as other repair men refused to work on lg because of many problems, Please add me to your settlement. Please add me to your list. Can’t believe LG doesn’t include the kenmore refrigerators in their settlement. Find the most common problems that can cause a Kenmore Freezer not to work - and the parts & instructions to fix them. You'll always have chilled filtered water and ice at your fingertips with the simple select dispenser. I purchased my Kemore Elite in August 2021 and the compressor failed on 1/25/2021. Kenmore 79574145910 purchased 3 months ago has run for less then 1 of them…!!!]. Called Sears Protection Agreement Team to request the refrigerator be replaced. Refrigerator stopped cooling so again I paid a service to come out. You must contact the I finally was able to chat on line with someone. I purchase a Kenmore Elite refrigerator on 11 1 2015 in November 2020 it stopped Cooling I called a repairman and he came out for $175 and told me to junk the refrigerator the LG compressor was bad and was not worth fixing. 1 1/2 ago we had a service tech come out to fix the ice maker and he was brutality honest with us talking about this model. Please count me in on this lawsuit. That’s how I found this site. I called Sears, which is where I purchased the refrigerator from, and had a technician scheduled for 12/14/2020. Purchased Kenmore Elite Model 795.73165.610 in March 2017. I called LG support to find out more, and the representative hung up on me as soon as I said “Kenmore.” After googling “LG-Kenmore Elite,” I found this site and learned more about the ongoing issues with this refrigerator. So done with this. Sears tech came out and said it was the compressor. Needs maintenance for compressor or fans, but just decided to replace it vs pay for repairs. Beginning of November 2020 the ice maker started dripping which indicates not enough cooling, Sears is coming back today. Repairman did not show. We bought a Kenmore Pro in 2016/2017 and the compressor had to be replaced with no coverage of the $500 labor charge. Last week it stopped keeping food cold and water was leaking from water dispenser. Was supposed to have been shipped on Nov. 10th. Manage My Life: Kenmore Elite Bottom-Freezer Refrigerator Manual Favorite Freezer Foods: The Ideal Freezer Temperature Jon Stefansson Jon Stefansson has been a professional writer since 2009. Please add me to this lawsuit. ft. French Door Bottom Freezer Refrigerator \u2013 Black Stainless Steel from American Freight. Pretty sad we spent all this money on an appliance . So I was with out fridge/freezer for almost a month. 12/27/17-Unit not cooling and noisy Please include me to the lawsuit which has Kenmore Elites fridges. LG told me to call Kenmore. How do I access the test mode using the reset switch on the motherboard, behind the fridge? Sears repair came out (on Christmas Eve) and repaired the unit replacing with a new LG compressor. I want a full refund for the full cost of this refrigerator! Congress needs to stop this robbery of consumers. Good until 1 July, 2023. I feel like they should be sued too! How do I get into the class action lawsuit. Have had the compressor replaced once a couple of years ago. Evaporator and Air Duct Assembly for Kenmore 795.74023411 Refrigerator. Go buy another frig! Now what. From the newest innovative smart appliances to all the tried and true kitchen, cooking, and laundry staple appliances. I see the one for LG settled in Sept. 2020. :) After being charged $106 for him to take the back panel off the ‘frig, he told me what I already knew. Repair guy says but that’s cosmetics not the “Functionality” Kenmore Elite 72795 29.5 cu. I have kids to feed & without a frig it’s hard to keep things cold. I bought a Kenmore Side by side $2,100 refrigerator November 22, 2017 compressor went out on November 17,2020. I called Sears as the compressor has 10 year warranty but they said I’ll have to pay their ridiculous service fee of $140 and labor also. Ridiculous. The Kenmore Elite 74025 (MSRP $3,899.99) aced every single one of our performance tests, making this high-end French door model one of the best fridges on the market today by our standards. Due to the numerous number of these defective refrigerators, the service companies are extremely backed up. Luckily I have a smaller fridge in my basement but I cannot move to my kitchen as the fridge that needs repaired is too big for basement stairs. I scheduled a repair only to find out I had to pay $700! 11/30/16 compressor failed. Fridge isn’t cooling. On July 2, 2018, the service technician confirmed the diagnosis that the compressor failed and it needed to be replaced. Yesterday, at Loews, LG Refrig … Technician told us we should avoid LG refrigerators… It was a KENMORE! I’m interested in joining a class action it’s ridiculous for a refrigerator to last less than 2 years! Get performance ratings and pricing on the Kenmore Elite 74113 refrigerator. SEARS CUSTOMER SERVICE has been the worst, they keep transferring us from department to department. I never would’ve purchased Kenmore Elite had I known it housed one LG part…much less dozens of them. Tracked it with UPS and the part had never been picked up. But in 2020 the whole thing stopped cooling. In March 2017 we bought a Kenmore Elite 73153 French door bottom freezer fridge. Kenmore 795.72183.211 compressor failed – Sears earliest service date is 2 weeks out. The technician determined the issue is due to failed compressor and gave us an estimate $1,059 of total repair cost. No they cannot sell to me, must be a certified Sears technician. We lost a lot of food due to the failure. From Sept 2017 to Jan 2018 service replaced 2 fans and 2 motherboards and a new compressor. Today they’ve ordered a new compressor. Include me please! He also said I might as well just replace the refrigerator. When the new refrigerator was installed we noticed the wood floor was warped. 7/29/19 died We purchased the Kenmore Bottom Freezer Refrigerator Model number 795.72597.710 in November of 2018. Called local appliance repair shop, was told they know the LG compressors are bad, they are backordered for months, if you can even get one, and they are the same as original, so they are just going to fail prematurely as well. The Sears only repair gave them a choice of paying $750 for the repair or pay $47 a month for a repair plan and only need to pay $350. We bought a Kenmore elite 795.74043.410 three years ago, and it failed this week, I see that the LG class action lawsuit closes Feb 5, 2021, and the Kenmore model number is not included in the LG settlement (even though it is an LG refrigerator with Kenmore’s name stamped on it). The water softener lost its “brain” after 6 years. It stopped working this Month, November 2020. Just a FYI.. In Nov 2020 the cooler and freezer went out, we had to throw away all food. Repair #7. After several service calls costing hundreds of dollars, a tech finally told us we needed a new compressor, costing close to $900. The repairman put in a new compressor #FLS075LANA. We lost all of our food. I had 2 repairmen diagnose it. Called Sears was told couldn’t get anyone out to look at it till 1/11/2021 so had local repairman come , he said linear compressor stopped working and was over a 900.00 repair. That is when we were told we must go through Kenmore. Not being able to wait too long without having a working refrigerator, I ended up purchasing a brand new one (Samsung) in August of last year and still have the broken Kenmore Elite sitting at home and don’t know what to do with it. Sears is just as responsible as anyone for this mess. Called a local repair man and was told it was the compressor he can fix it but it will keep happening because of the parts. Please include me In Lawsuit, very upset! We had a service person look at it and he said it would be too expensive to fix compared to buying a new fridge so we scrapped the Kenmore and bought a GE. We declined and will wait for the warranty work, which will be November 12th. Two different repair companies told us to scrap it! Just like everyone else on here our refrigerator stopped cooling not long after purchasing it. Can’t put them in the fridge to keep….so we have a cooler on the deck, but we are running and buying ice. The current one has been diagnosed as a failed compressor, leaks in the coolant system, and a failed “dryer”. Have owned it for 4 years. I spend approx 4 hours on the phone with Kenmore in the USA (as Sears Canada went bankrupt in 2018). Stopped freezing and cooling around 5 Nov 2020 barely3 years old). The compressor is the LG Linear Compressor that is mentioned in numerous lawsuits. I had an independent repair service come out and said the LG compressor fail, as most others, and my 2 grand refer is not worth repairing and to junk it. New LG 5 month old Compressor they had just installed was totally gone, refrigerant leaking and everything in the upper inner part of the back of refrigerator is un repairable and that this refrigerator with the LG defective compressor cannot not be repaired. ft. French Door Bottom Freezer Refrigerator – Stainless Steel | Sears Hometown Stores Shop for a at Sears Hometown Stores today! Please help! Serviceman is working on it today. Well, three weeks have passed and no I find out I had to keep the refrigerator plugged in for them to be able to service it. Still room temperature a day later. ft. French Door Bottom Freezer Refrigerator on July 16, 2018 for $1,907.99. We have been experiencing the same issues listed here. I think they came out 3-5 times to fix it. 